Ordering via the Shopping Cart
With our Shopping Cart, it's incredibly easy to buy what you want, when you want it.
Placing An Item In Your Cart
Changing Item Quantities
Deleting Items From Your Cart
Your Privacy
What Information We Collect Online
What Sort Of Information We Do Not
Collect
How We Use The Information We Collect
Cookies - What They Are And How We Use Them
How We Use Email
What Information We Do Not Share With
Others
About Security
The Secure Order Process
Watching The Security Work
After Your Order Is Complete
What If I Order With A Browser That Doesn't Support Security?
Placing an Item in Your Cart
Once you have found an item that interests you, simply click the box next to the product and enter quantity desired. At this point you can continue shopping or click the "Add To Cart" button. If you choose to continue shopping, your items will be saved in the shopping cart until you choose to "Check Out". When you have finished adding items to your Shopping Cart, click the "Check Out" button. This is the beginning of the ordering process.
If you wish to change quantities of an item you have placed in your Shopping Cart, click the "View My Cart" button and change the number in the "Quantity" box beside the item you wish to change. Be sure to click the "Make Changes " button to calculate and confirm any changes.
If you wish to delete an item in your Shopping Cart, click the "View My Cart" button. Then enter "0" zero in the "Quantity" box next to the item and click the "Make Changes" button to calculate and confirm any changes.
We believe that understanding what our customers want for products, services and information is an important part of building an interesting and useful online environment. We have designed our site with this belief in mind, and created this privacy statement so that you have easy access to information about our privacy practices.
What Information We Collect Online
In certain areas of our site, we ask you to provide information by filling out and submitting an online form. When ordering we ask for name, address, email, credit card and other information needed to complete your order. All information provided by our customers is transferred to a secure environment separate from our Web site.
What Sort Of Information We Do Not Collect
We do not collect information when you enter our site, we do not collect your name, email address or any other personal information unless you provide it to us. We do not follow your browsing path to and outside the site.
How We Use The Information We Collect
We have a strong tradition of providing quality goods and excellent customer service. Our goal is to bring this tradition to the online environment, offering products and services that meet your needs. The information we gather when you visit our site may be used in aggregate to improve the products and services we offer you. In the end, we hope this information will help us tailor our communications so that you receive more of what you want from us and less of what you don't want. If you request a catalog or place an order on our site, we may send you printed catalogs periodically.
Cookies - What They Are And How We Use Them
A cookie is a small file stored on your computer by a Web site to give you a unique ID. Cookies help make it easier for you to use our site, and they help us provide you with the information you need when and where you need it. A cookie generated by our site contains no information about you. It contains only a numeric ID that, for example, allows you to retrieve your Shopping Cart. In keeping with our standard policy on customer information, we analyze data gathered via cookies only in aggregate, not at the individual customer level. In short the cookie does not store your credit card numbers.
After you place an order on our site, you will receive an email confirmation. You will receive these emails automatically since you provided your email address during checkout. Please note that we do not sell or share email addresses with other companies. We do use email as a means of receiving feedback from our customers and we encourage you to email us with your questions or comments. We read every email we receive.
What Information We Do Not Share
We do not share, sell or trade email addresses, information collected as part of a survey or specific details about you or your household. We do not contribute to or participate in shared or cooperative databases, which give other companies access to your personal information. We do not release credit card or financial information for use by other companies. For privacy purposes, all information relating to our customers is temporarily stored on a highly secure server that is not accessible via the Internet. See About Security for more information about our secure order process.
We understand your concerns for safe, secure orders via Internet. Because we share your concerns, we've worked hard to develop a highly secure online ordering process one that lets you shop and order with confidence. The result is a Web site that offers you the high level of service, convenience and trustworthiness our customers have come to expect. Ordering is very safe.
Using our e-business security software, in conjunction with features built into popular browser software, our site provides advanced security for your online purchases. The following section describes how the secure order process works from start to finish.
1. Starting Your Order
Every order is secure. The security features are automatic; you don't need to do anything special to invoke them.
2. For Your Security
We use a Secure Socket Layer which will enable the customer's browser to connect to our Shopping Cart and the verification process happens in the background every time you place an order on our site. The encryption features of browser software are exceptionally powerful and ensure the security of this data as it is transmitted to our server. Our site uses the Secure Sockets Layer (SSL) protocol and 128-bit strong encryption to maintain the highest level of security.
3. Entering Secure Mode
Next your computer and our server begin communicating in secure mode, sending data back and forth in an encrypted format. At this point you may see a window similar to the one below,
which some browsers display when you are about to receive a secure document. It's fine to click "OK" (or "Continue") to proceed it simply means that you will begin receiving pages in a highly secure encrypted format.
4. My Order Is Complete
What Happens Next? Security measures continue even after you've placed your order. We process your order at our store on a highly secure internal system.
The most popular Web browsers, Internet Explorer and Netscape Communicator (AKA Navigator), use clear visual symbols to let you know whether or not they are in secure mode. The symbols are displayed either at the bottom left or bottom right of your browser window. Please refer to the following chart to see which symbols are used with your browser.
| Browser |
Standard
(Non-Secure) Symbol
|
Secure Symbol
|
| Netscape 1.x, 2.x, 3.x |
 |
 |
| Netscape 4.x |
 |
 |
| Internet Explorer (all versions) |
No Symbol
|
 |
Another indication that a browser is in secure mode can be found in the Web site URL address that your browser displays. The address will begin "http://" in standard, non-secure mode and "https://" in secure mode. The "s" stands for "secure."
Continuing to browse once your order is complete is perfectly safe. In fact, once you exit the ordering process your browser will automatically revert to an unsecure slightly faster mode of communication.
What If I Order with a Browser That Doesn't Support Security?
You can't. Because we don't want you ever to have to worry about ordering from our site without a secure connection, we've designed our system so that it will process orders only with browsers that support secure mode. Please note that the latest versions of Netscape's and Microsoft's browsers have security features and both are free for downloading. Visit either company's Web site for details.
We have worked hard to bring you a secure online ordering environment. We hope you'll contact us with your questions, comments or concerns. Please call to place an order if you are unsure.